How is pricing calculated?
We price by the number of students you serve, so your per-student cost goes down as your program grows. There are no per-user fees and no pricing cliffs. Tell us how many students you support and we will send a detailed quote you can drop straight into a proposal or budget.
How do we count "students served"?
Total distinct students with active program participation during the year. For example, if you serve 80 high school students and 120 college students, that's 200 students total. We define this clearly in every contract and build in a buffer so normal growth never triggers a surprise change.
Can we defer implementation until our funding starts?
Absolutely. We understand funding timelines. Sign your contract now, and we'll schedule implementation to begin when your funding is available. We'll even help you include Overgrad in your proposal with budget templates and sample language.
What if our program grows during the year?
We build a buffer into every contract, so normal growth never triggers a mid-year change. If you outgrow your plan, we adjust at renewal. Growth is good, and we want to support it.
Do you offer multi-year discounts?
Yes. We offer multi-year discounts when you commit upfront. This lines up with typical multi-year funding cycles and gives you budget certainty. We also offer special pricing for collaborative networks serving multiple CBOs.
What happens to our data if we need to cancel?
You get a full data export in CSV format. Your data is always YOUR data. We'll provide student profiles, outcomes, communications history, everything you need to transition to another system or continue tracking manually. No hostage-taking, ever.
Are there really no hidden fees?
Really. Your annual subscription plus a one-time implementation fee is the total cost. No per-user licensing. No surprise consulting fees. No "support" add-ons. The only variable is SMS messaging, which runs through your own Twilio account so you control and budget it directly.
Can we track students across multiple high schools?
Yes! This is a core feature for CBOs. Your students can attend 5 or 50 different high schools. Overgrad centralizes all student data and outcomes in one place. No per-school setup fees. Tag students by cohort, program, mentor, or any custom field.
How long does implementation take?
Most CBOs are live in 1-2 weeks. We handle student data import, staff training (3 sessions), workflow setup, and texting configuration, all included in your implementation fee. Multi-chapter organizations may take 3-4 weeks for coordination across sites.